Super Ginnie warranty

What is covered in your warranty

Super Ginnie Warranty Policy

Super Ginnie breast pumps carry a warranty of one (1) year from the date of birth of the baby as per the details in the warranty registration OR upon 1 Year after the date of purchase, whichever comes first.

This warranty only covers manufacturer defects on the breast pump and not the accessories. This warranty is subject to the following terms and conditions:

• This warranty is only valid for Super Ginnie purchased from its authorized resellers.
• This warranty is only valid for the customer as per the warranty registration details. Our warranty is follow by MyKad Identity Number Item cannot be transferred, negotiated, or assigned to a third party.
• The Limited Warranty must be registered online within 14 days from date of purchase.
• Please retain your purchase receipt for verification purpose.

This warranty does not cover damage caused by:

1. Normal wear and tear. Usage other than in accordance with the instruction manual Any unauthorized disassembly, repair, alteration or modification
2. Misuse, abuse, negligence or accidents
3. Rough handling
4. Liquid damage (e.g. water/milk entering breast pump)

For warranty claims please send your breast pump to the country distributor’s office address.

All transport/courier fees for sending and collection are to be borne by the customer.

Any warranty claims must be supported with reasonable evidence, including proof of date of purchase and the baby’s birth certificate, alongside these warranty terms and conditions.

Super Ginnie distributor will repair or replace the breast pump once we have determined that its defect(s) meet the terms and conditions of this warranty.

The duration of this warranty will not be extended in the event that Super Ginnie decides to repair the breast pump or provide a replacement for the breast pump.

The Limited Warranty does not cover:
(a) Loss or damage to Product due to:

• abuse and/or tampering by any person other than the authorized personnel of Super Ginnie.
• negligence and/or misuse (including foreign object, accident, improper storage, exposure to moisture, excessive temperature, sand, dust, dirt, other pollution or other environmental conditions and failure to follow precautions or proper operating instructions stated in the instruction manual such as improper installations);
• fire, flood, lightning strike or other acts of God and
• deficiencies in consumable parts such as battery leakage.

b) Defects, damages or accidents due to the malfunction, connection to or use of unauthorized parts (including re-conditioned, tampered, re-used or non-genuine Super Ginnie accessories and/or consumable items not recommended by Super Ginnie). In such event, Super Ginnie reserves the right to cancel the Limited Warranty coverage immediately.

(c) Product with its serial number removed, defaced or altered.
No implied warranty, including that of satisfactory or merchantable quality or fitness for a particular purpose, applies to the Product after the expired.